Today 18 of us were assigned to a “special mission” at the Red Cross warehouse in Jersey City. Oh, indeed it was a very special mission. Our job was simply to pick up food parcels from the warehouse and deliver them to specific sites around the area. But it ended up being one, big, dreadful mess. Our supervisor conveniently went MIA. In the meantime, no one was paying attention to which truck had what, who was on each truck, or where each truck was going. Outside was a torrential downpour. Everything quickly went from manageable chaos to complete and utter mayhem. Frustrated, I grabbed the clipboard and tried to sort things out. Unfortunately, some loaded trucks had already left without telling anyone. I had no idea who was on the trucks, how to contact them, how many food parcels they had, or which sites they were delivering to. Each truck was to get a specific amount of food parcels, but in the confusion everyone had lost track. Some trucks were loaded, but just waiting to be assigned a site. In the stinging cold rain I tried my best to figure out which truck needed to go where and give the drivers the best instructions that I could muster, when I myself had no clue what was going on. Adding to the fantastic-ness of the situation, two of our fine volunteers forgot to double check their load before leaving and the smart cookies ended up driving off with a completely empty truck. Awesome.
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In the afternoon the last of the trucks was sent off and Doug and I were left back at the warehouse waiting for the others to return. We spent the day loading ERVs and listening to Jeff and his stupid questions. Anyone who seriously believes “there is no such thing as a stupid question” clearly has not met Jeff before. I love Jeff for his oddball, quirky personality, but at this point I was about ready to take some packing tape and zip his mouth shut.
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Meanwhile, morning turned to day and day turned to night and the trucks still weren’t back. The combination of no maps, no GPS systems, wrong addresses, heavy rain, NYC traffic, big Uhauls on small narrow streets, and many roads and bridges still closed from the storm proved to be a disaster in itself. Eventually though, the drivers and navigators started trickling in. Each one came back cold and wet from the weather, distraught at the hellish driving they experienced, and frustrated at how an intended “simple” mission turned into a crappy disaster. One team got in an argument with a cop, one team knocked a mirror off the Uhaul, a couple teams did fantastic curb checks, another team started driving through what turned out to be a closed tunnel and had to have police assistance turning around. Yet another team stretched their estimated 2 hour trip into a nearly 10 hour ordeal because they had been given three different addresses to go to (all with no map or GPS), another team of just two had to unload 500 food parcels off the truck and up and down a basement while the intended recipients just stood by watching the whole time, and of course, who could forget the two smart cookies still wandering the boroughs of New York with a completely empty truck.
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Late into the night we survivors huddled around the tables in the warehouse, anxiously waiting for our last team members to arrive. We had no way of contacting them or checking their status. We had the option to head back to Manhattan, but we lived by the phrase, “we come together, we leave together.” No matter how exhausted, we weren’t going to leave our fellow team members behind. Twelve hours after first reporting to the warehouse, our last drivers finally stumbled in to our clapping, hugs, and cheers of celebration.